Privacy Policy

Privacy Policy

Introduction

Welcome to http://frame-repair-equipment.collision-talk.com (hereafter referred to as “our website” or “we”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the comprehensive approach we take to protect personal data in accordance with international regulations, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales and Personal Information Protection Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, services, and products offered under the domain http://frame-repair-equipment.collision-talk.com. Please note that this policy does not extend to third-party platforms or external links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines the practices we employ when:

  • Users engage with our applications and services as authorized users.
  • Individuals visit websites associated with this Privacy Statement.
  • We communicate with users via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal data to enhance user experiences and provide efficient services. The types of data collected include:

  • Account Information: Details required to create and manage user accounts, such as usernames, passwords, and account settings.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, spending patterns, and banking details (if provided).
  • Purchase Information: Details about products or services bought through our platform, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for service delivery and analytics.
  • Location Data: GPS coordinates and location-based services data to provide personalized content and services.
  • Feedback and Reviews: User-generated content, including comments, ratings, and product reviews.
  • Social Media Information: Data from social media platforms when users interact with our content or share their activities.
  • Product Information: Details about products viewed, added to carts, or purchased on our site.

We obtain this data through direct user input, interactions with our services, and automated tracking technologies. Additionally, we may receive personal data from third parties who assist us in delivering services, always adhering to their respective privacy policies.

Cookies

We utilize cookies to enhance the user experience and gather analytics. Cookies are small text files stored on a user’s device, categorized as:

  • Strictly Necessary: These cookies enable core functionality, such as account login, website navigation, and session management.
  • Preference: Used to remember user preferences and settings, enhancing personalized experiences.
  • Analytics: Help us understand user behavior, measure site performance, and provide analytics services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes collected or as required by applicable laws. Once the data is no longer needed, we securely delete or anonymize it to protect user privacy.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards, including:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and vulnerability assessments.
  • Access controls and employee training on data protection practices.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we comply with all applicable laws to ensure child privacy.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access, rectification, and erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making or profiling.
  • The ability to file appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights or for data-related inquiries, please contact us using the details provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated through updates on our website. We encourage users to review this policy periodically to stay informed about their privacy rights.

Contact Information

For any questions, requests for data removal, or concerns regarding our privacy practices, please contact us: